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Regulars, without a counter.

trovy turns first-time buyers into regulars on autopilot: a reward the moment they check out, a branded text, a reason to order again, on the store you already run. Plus, you only pay on repeat sales.

Start for $5. Then 2.5% of each return visit after the reward comes off, plus 5¢ a text. Available outside Quebec.

Text messagenow

Willow Goods: Sam, you just earned $8.00 in instant rewards! Redeem on your next purchase of $80.00+ by Nov 28, 2026.

Powered by trovy.ca | Reply STOP to opt out

What we hear

Sound like your store?

  1. Most first orders never become a second.

    A reward the moment they check out, usable on the next order, with a date on it, gives them a concrete reason to come back to your store rather than the next ad.

  2. Ads buy the first order, and most of the margin.

    Paid acquisition wins a first order at a price that keeps climbing, and nobody is working on the second. A reward on the first order is the only thing that is.

  3. The loyalty app bills for orders, not results.

    Plans that tier by order volume charge the same whether a customer came back or not. On trovy the fee is a share of the repeat sale itself, so it grows only when you do: $5 to start, covering your first 5 return visits or your first month, whichever comes first, then 2.5% of each redemption plus 5¢ a text.

  4. On a marketplace, the customer is the marketplace’s.

    A reward the moment they pay, usable on your own store, gives them a reason to come back direct, and puts a name and number on your list, with consent.

How trovy solves it

Built for a store without a counter.

Loyalty shouldn’t take years. trovy starts the relationship on day one: a reward the moment they pay, a branded thank-you, every customer treated like a regular from the first visit.

  • At checkout, not at the till.

    They join with their phone number at checkout. The reward lands by text the moment the order is paid, usable on the next one, with a date on it and a reminder before it expires.

  • Your store, your list.

    On Square, Lightspeed and Shopify today, with Clover and more in progress. Every customer who joins is on your list, under your brand, with consent, whether they found you on your site or on a marketplace.

  • Paid on results, not on plan tiers.

    No monthly plan and no tier to outgrow. After the $5 start, you pay on the order where a customer comes back, and not before.

Key metrics

What instant rewards return.

Return on instant rewards
6×
Every $1 in rewards brings back about $6 in repeat sales, on average, across merchants on trovy.
Customers make a repeat purchase within 30 days
1 in 5
On average, across merchants on trovy.
Of every repeat sale stays with you
97.5%
2.5% to trovy on the visit where they redeem, plus 5¢ a text. On an extra $1,000 a month in repeat sales, that is $25 to trovy and $975 to you.

The platform

The products online sellers start with.

  • Instant rewards

    A reward the moment they check out, usable on the next order. The go-to for a store online.

  • Gift cards

    Digital, sent in a minute, redeemed on your store. Every card claimed adds a contactable customer.

  • Text engagement

    The drop, the restock, the sale your list hears about first: a branded text.

  • Streaks

    The modern punch card, for the products people reorder.

Text engagement

Known and valued, from the moment they leave.

Seconds after they pay, a text from your business says thank you and shows them the reward they just earned. A first-timer leaves feeling like a regular, and you have a personal way to bring them back.

  • Feel valued the second they leave.

    The reward and the thank-you arrive before they reach the door, from your business, with their name on it.

  • Bring them back, personally.

    A reminder before the reward expires reads like a note from the place they just visited, not a blast.

  • Stay in touch, on autopilot.

    A slow Tuesday, a new arrival, a seasonal menu. A text from you reaches them faster than anything else you send, and it all runs itself.

Willow Goods
  1. Today

    Willow Goods: Sam, you just earned $8.00 in instant rewards! Redeem on your next purchase of $80.00+ by Nov 28, 2026.Powered by trovy.ca | Reply STOP to opt out

  2. Before it expires

    Willow Goods: Sam, your $8.00 reward expires Nov 28, 2026. Show your phone number at checkout to redeem ($80.00+ purchase).Powered by trovy.ca | Reply STOP to opt out

Your growth

See how much you could grow.

See what instant rewards could add to your month, and what you would pay for it. Set for a counter; every number is yours to change.

$
$

Estimated yearly repeat sales from instant reward redemptions

+$48,000

Return visits a month
50
Repeat sales a month
$4,000
To trovy, a month
about $105

Illustrative: 1 in 5 customers back within 30 days, on the start offer's pricing. $5 to start covers your first 5 return visits or your first month, whichever comes first; after that, 2.5% of each sale where a reward is used, plus 5¢ a text, 2 for each return visit (the reward and its reminder).

Questions

What online sellers ask.

Still have a question?Talk to an expert

trovy is a Canadian-built customer loyalty platform that helps you treat every customer like a regular from day one. A reward the moment they pay, usable on their next visit; a branded text that tells them; and a network of shoppers looking for places like yours. It runs on the POS you already use, at the counter and online.

Talk to an expert

Ready to sell more?

Book a call with our customer success team.

Start for $5. Then 2.5% of each return visit after the reward comes off, plus 5¢ a text.