Terms of Use

Last updated: January 2025

Please read these Terms of Use ("Terms") carefully before using the Trovy platform operated by Trovy Inc. ("us", "we", or "our").

1. Acceptance of Terms

By accessing or using our service, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the service.

2. Description of Service

Trovy provides a loyalty program management platform for businesses. Our service includes tools for creating campaigns, managing customer rewards, and integrating with point-of-sale systems.

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You must notify us immediately of any unauthorized use.

4. Acceptable Use

You agree not to:

  • Use the service for any unlawful purpose
  • Violate any applicable laws or regulations
  • Infringe on the rights of others
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the service

5. Payment Terms

Paid subscriptions are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law. We reserve the right to change pricing with 30 days notice.

6. Data and Privacy

Your use of the service is also governed by our Privacy Policy. You are responsible for ensuring you have proper consent to collect and process customer data through our platform.

7. Intellectual Property

The service and its original content, features, and functionality are owned by Trovy Inc. and are protected by intellectual property laws. You retain ownership of your business data.

8. Limitation of Liability

To the maximum extent permitted by law, Trovy shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the service.

9. Termination

We may terminate or suspend your account at any time for violations of these Terms. You may terminate your account at any time by contacting support. Upon termination, your right to use the service will cease immediately.

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes through email or the service. Your continued use constitutes acceptance of modified Terms.

11. Contact Information

For questions about these Terms, please contact us at legal@trovy.io.