Privacy Policy

Last updated: January 2025

Trovy ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Information We Collect

Information You Provide

• Account Information: When you create an account, we collect your name, email address, and business information.
• Customer Data: Phone numbers and loyalty program data for your customers who opt-in to your loyalty program.
• Payment Information: If you subscribe to a paid plan, we collect payment details through our secure payment processor.

Information Collected Automatically

• Device and browser information
• IP address and location data
• Usage data and analytics

How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Process transactions and send related information
• Send promotional communications (with your consent)
• Respond to your comments and questions
• Analyze usage and improve our services

Data Sharing

We do not sell your personal information. We may share data with:

• Service providers who assist in operating our platform
• Legal authorities when required by law
• Business partners with your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption, secure servers, and access controls.

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Export your data in a portable format

Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@trovy.io.