Be the counter every food run comes back to.
trovy turns first-time owners into regulars on autopilot, keeps them engaged with a text right after their first visit, and plugs you into a network of shoppers looking for places like yours. Plus, you only pay on repeat sales.
Start for $5. Then 2.5% of each return visit after the reward comes off, plus 5¢ a text. Available outside Quebec.
Hillside Pet Shop: Sam, you just earned $6.00 in instant rewards! Redeem on your next purchase of $60.00+ by Nov 28, 2026.
Powered by trovy.ca | Reply STOP to opt out
What we hear
Sound like your counter?
The food run happens wherever is easiest.
The bag empties every few weeks, the most reliable clock in retail, and the chains chase that visit with flyers. A reward on the first bag, usable on the next, makes your counter the habit.
Treats and toys stay on the shelf.
The food run is the trip; the basket is the question. A minimum spend set just above the bag brings the treats, the toy and the chew onto the same visit, so the reward grows the basket, not just the count.
The December gift buyer never comes back in January.
Holiday treats and stockings bring people who have never thought about where their pet’s food comes from. Meet them once, reward them once, and the January food run is yours instead of the supermarket aisle’s.
Marketing emails go unread.
A text is read where an email is buried, and a reward is a message your customers actually want.
How trovy solves it
One suite. Three jobs.
Everything you need to turn your customers into regulars from day one.
Instant rewards
Grow repeat sales.
A reward the moment they pay, usable on the next visit, at the counter and online. The second visit comes sooner, and the third.
Text engagement
Engage your customers directly.
A branded text with their reward the moment they pay, and reminders before it expires, keep them engaged.
The trovy network
Fuel new customer acquisition.
Every merchant on trovy is plugged into a network of shoppers looking for places like yours and ready to spend.
Key metrics
What instant rewards return.
- Return on instant rewards
- 6×
- Every $1 in rewards brings back about $6 in repeat sales, on average, across merchants on trovy.
- Customers make a repeat purchase within 30 days
- 1 in 5
- On average, across merchants on trovy.
- Of every repeat sale stays with you
- 97.5%
- 2.5% to trovy on the visit where they redeem, plus 5¢ a text. On an extra $1,000 a month in repeat sales, that is $25 to trovy and $975 to you.
The platform
The products pet stores start with.
- Instant rewards
A dollar reward the moment they pay, usable on the next bag. The go-to for the food run.
- Streaks
The modern punch card: something on every bag, starting right away.
- Text engagement
The next bag, the new drop, the holiday stockings: a branded text to the customers who want it.
- Gift cards
Every card claimed adds a contactable customer, and the visit after earns them a reward.
The trovy network
Keep the customers you have. Meet the ones you haven’t.
Every spot on trovy is plugged into a network of shoppers looking for places like yours.
See the network- Listed where members look for new spots
- Members near you can opt in to hear when you join
- Rewards never pool, and your list stays yours
Text engagement
Known and valued, from the moment they leave.
Seconds after they pay, a text from your business says thank you and shows them the reward they just earned. A first-timer leaves feeling like a regular, and you have a personal way to bring them back.
Feel valued the second they leave.
The reward and the thank-you arrive before they reach the door, from your business, with their name on it.
Bring them back, personally.
A reminder before the reward expires reads like a note from the place they just visited, not a blast.
Stay in touch, on autopilot.
A slow Tuesday, a new arrival, a seasonal menu. A text from you reaches them faster than anything else you send, and it all runs itself.
Today
Hillside Pet Shop: Sam, you just earned $6.00 in instant rewards! Redeem on your next purchase of $60.00+ by Nov 28, 2026.Powered by trovy.ca | Reply STOP to opt out
Before it expires
Hillside Pet Shop: Sam, your $6.00 reward expires Nov 28, 2026. Show your phone number at checkout to redeem ($60.00+ purchase).Powered by trovy.ca | Reply STOP to opt out
Your growth
See how much you could grow.
See what instant rewards could add to your month, and what you would pay for it. Set for a counter; every number is yours to change.
Estimated yearly repeat sales from instant reward redemptions
+$48,240
- Return visits a month
- 67
- Repeat sales a month
- $4,020
- To trovy, a month
- about $107
Illustrative: 1 in 5 customers back within 30 days, on the start offer's pricing. $5 to start covers your first 5 return visits or your first month, whichever comes first; after that, 2.5% of each sale where a reward is used, plus 5¢ a text, 2 for each return visit (the reward and its reminder).
Talk to an expert
Ready to sell more?
Book a call with our customer success team.
Start for $5. Then 2.5% of each return visit after the reward comes off, plus 5¢ a text.