trovyTalk to an expert

Regulars from day one, at every door.

Ten doors or a hundred, every customer feels like a regular: a reward the moment they pay, a branded text, at every door you run. Plus, you only pay on repeat sales.

Start for $5. Then 2.5% of each return visit after the reward comes off, plus 5¢ a text. Available outside Quebec.

Text messagenow

Lakeside Market: Sam, you just earned $15.00 in instant rewards! Redeem on your next purchase of $150.00+ by Nov 28, 2026.

Powered by trovy.ca | Reply STOP to opt out

What we hear

Sound like your roadmap?

  1. The points program you built years ago is not the one you would build today.

    Instant rewards run as a layer beside it: value on day one, under your brand, without touching what you have.

  2. A loyalty build means a year on the roadmap.

    Three calls from your system: the sale closed, the redeem, the refund. trovy handles everything else. Sandbox first, then production, door by door.

  3. The customer data ends up with the vendor.

    Consent is recorded per customer and per store, the list is yours, and trovy is never in the payment path.

  4. Scale breaks the promo.

    Velocity limits, per-customer caps, proportional clawback on refunds, an outstanding-reward liability line and per-store attribution come with the platform.

How trovy solves it

Personal at every door. Built for all of them.

Loyalty shouldn’t take years. trovy starts the relationship on day one: a reward the moment they pay, a branded thank-you, every customer treated like a regular from the first visit.

  • Known at every door.

    A customer who joins at one store is on your list at all of them, and the reward, the thank-you and the reminder go out under your brand, wherever they paid.

  • Your systems or ours.

    Live integrations for Square, Lightspeed and Shopify, or three API calls from the POS or app you already run. Never in the payment path; nothing at the till waits on trovy.

  • Reporting your finance team can use.

    The outstanding-reward liability line, redemption and revenue reporting, attribution per store, the same reward in store and online.

Key metrics

What instant rewards return.

Return on instant rewards
6×
Every $1 in rewards brings back about $6 in repeat sales, on average, across merchants on trovy.
Customers make a repeat purchase within 30 days
1 in 5
On average, across merchants on trovy.
Of every repeat sale stays with you
97.5%
2.5% to trovy on the visit where they redeem, plus 5¢ a text. On an extra $1,000 a month in repeat sales, that is $25 to trovy and $975 to you.

The platform

The products brands start with.

  • Instant rewards

    Under your brand, through a live integration or three API calls from the system you already run.

  • Gift cards

    Your brand’s card, in store and online. No fees to trovy.

  • Text engagement

    Consent recorded per customer and per store. Every text under your brand.

  • Streaks

    The modern punch card: something on every visit, starting right away.

The trovy network

Keep the customers you have. Meet the ones you haven’t.

Every spot on trovy is plugged into a network of shoppers looking for places like yours.

See the network
  • Listed where members look for new spots
  • Members near you can opt in to hear when you join
  • Rewards never pool, and your list stays yours

Text engagement

Known and valued, from the moment they leave.

Seconds after they pay, a text from your business says thank you and shows them the reward they just earned. A first-timer leaves feeling like a regular, and you have a personal way to bring them back.

  • Feel valued the second they leave.

    The reward and the thank-you arrive before they reach the door, from your business, with their name on it.

  • Bring them back, personally.

    A reminder before the reward expires reads like a note from the place they just visited, not a blast.

  • Stay in touch, on autopilot.

    A slow Tuesday, a new arrival, a seasonal menu. A text from you reaches them faster than anything else you send, and it all runs itself.

Lakeside Market
  1. Today

    Lakeside Market: Sam, you just earned $15.00 in instant rewards! Redeem on your next purchase of $150.00+ by Nov 28, 2026.Powered by trovy.ca | Reply STOP to opt out

  2. Before it expires

    Lakeside Market: Sam, your $15.00 reward expires Nov 28, 2026. Show your phone number at checkout to redeem ($150.00+ purchase).Powered by trovy.ca | Reply STOP to opt out

Your growth

See how much you could grow.

See what instant rewards could add to your month, and what you would pay for it. Set for a counter; every number is yours to change.

$
$

Estimated yearly repeat sales from instant reward redemptions

+$48,600

Return visits a month
27
Repeat sales a month
$4,050
To trovy, a month
about $104

Illustrative: 1 in 5 customers back within 30 days, on the start offer's pricing. $5 to start covers your first 5 return visits or your first month, whichever comes first; after that, 2.5% of each sale where a reward is used, plus 5¢ a text, 2 for each return visit (the reward and its reminder).

Questions

What brands ask.

Still have a question?Talk to an expert

trovy is a Canadian-built customer loyalty platform that helps you treat every customer like a regular from day one. A reward the moment they pay, usable on their next visit; a branded text that tells them; and a network of shoppers looking for places like yours. It runs on the POS you already use, at the counter and online.

Talk to an expert

Ready to sell more?

Book a call with our customer success team.

Start for $5. Then 2.5% of each return visit after the reward comes off, plus 5¢ a text.