trovyTalk to an expert

Be their first stop for the next project.

trovy turns first-timers into regulars on autopilot, keeps them engaged with a text right after their first visit, and plugs you into a network of shoppers looking for places like yours. Plus, you only pay on repeat sales.

Start for $5. Then 2.5% of each return visit after the reward comes off, plus 5¢ a text. Available outside Quebec.

Text messagenow

Main Street Supply: Sam, you just earned $7.50 in instant rewards! Redeem on your next purchase of $75.00+ by Nov 28, 2026.

Powered by trovy.ca | Reply STOP to opt out

What we hear

Sound like your shop?

  1. Most first-time customers never make a second purchase.

    A reward the moment they pay, usable on the next visit, gives the next project a reason to start with you.

  2. The gift buyer never comes back for themselves.

    Everyone who buys for someone else in December is choosing where to treat themselves in January. A reward the moment they pay settles it.

  3. Marketing emails go unread.

    A text is read where an email is buried, and a reward is a message your customers actually want.

  4. The restock happens wherever interrupts first.

    Paint, paper, pet food, ink: the things that run out get bought again at a big box or a website unless something tips the habit. A reward on the first visit, usable on the restock, is what tips it.

How trovy solves it

One suite. Three jobs.

Everything you need to turn your customers into regulars from day one.

  • Instant rewards

    Grow repeat sales.

    A reward the moment they pay, usable on the next visit, at the counter and online. The second visit comes sooner, and the third.

  • Text engagement

    Engage your customers directly.

    A branded text with their reward the moment they pay, and reminders before it expires, keep them engaged.

  • The trovy network

    Fuel new customer acquisition.

    Every merchant on trovy is plugged into a network of shoppers looking for places like yours and ready to spend.

Key metrics

What instant rewards return.

Return on instant rewards
6×
Every $1 in rewards brings back about $6 in repeat sales, on average, across merchants on trovy.
Customers make a repeat purchase within 30 days
1 in 5
On average, across merchants on trovy.
Of every repeat sale stays with you
97.5%
2.5% to trovy on the visit where they redeem, plus 5¢ a text. On an extra $1,000 a month in repeat sales, that is $25 to trovy and $975 to you.

The platform

The products specialty shops start with.

  • Instant rewards

    A dollar reward the moment they pay, usable on the next visit. The go-to for specialty shops.

  • Text engagement

    A new line in, a seasonal push, a workshop: a branded text to the customers who want it.

  • Gift cards

    Every card claimed adds a contactable customer, and the visit after earns them a reward.

  • Streaks

    Something on every visit, for the shops customers come into weekly.

The trovy network

Keep the customers you have. Meet the ones you haven’t.

Every spot on trovy is plugged into a network of shoppers looking for places like yours.

See the network
  • Listed where members look for new spots
  • Members near you can opt in to hear when you join
  • Rewards never pool, and your list stays yours

Text engagement

Known and valued, from the moment they leave.

Seconds after they pay, a text from your business says thank you and shows them the reward they just earned. A first-timer leaves feeling like a regular, and you have a personal way to bring them back.

  • Feel valued the second they leave.

    The reward and the thank-you arrive before they reach the door, from your business, with their name on it.

  • Bring them back, personally.

    A reminder before the reward expires reads like a note from the place they just visited, not a blast.

  • Stay in touch, on autopilot.

    A slow Tuesday, a new arrival, a seasonal menu. A text from you reaches them faster than anything else you send, and it all runs itself.

Main Street Supply
  1. Today

    Main Street Supply: Sam, you just earned $7.50 in instant rewards! Redeem on your next purchase of $75.00+ by Nov 28, 2026.Powered by trovy.ca | Reply STOP to opt out

  2. Before it expires

    Main Street Supply: Sam, your $7.50 reward expires Nov 28, 2026. Show your phone number at checkout to redeem ($75.00+ purchase).Powered by trovy.ca | Reply STOP to opt out

Your growth

See how much you could grow.

See what instant rewards could add to your month, and what you would pay for it. Set for a counter; every number is yours to change.

$
$

Estimated yearly repeat sales from instant reward redemptions

+$47,700

Return visits a month
53
Repeat sales a month
$3,975
To trovy, a month
about $105

Illustrative: 1 in 5 customers back within 30 days, on the start offer's pricing. $5 to start covers your first 5 return visits or your first month, whichever comes first; after that, 2.5% of each sale where a reward is used, plus 5¢ a text, 2 for each return visit (the reward and its reminder).

Questions

What specialty shop owners ask.

Still have a question?Talk to an expert

trovy is a Canadian-built customer loyalty platform that helps you treat every customer like a regular from day one. A reward the moment they pay, usable on their next visit; a branded text that tells them; and a network of shoppers looking for places like yours. It runs on the POS you already use, at the counter and online.

Talk to an expert

Ready to sell more?

Book a call with our customer success team.

Start for $5. Then 2.5% of each return visit after the reward comes off, plus 5¢ a text.